detailz0
7/26/2010 9:11:22 AM
I recommend this dealer: Yes
Employee(s) Dealt With: Adnan, Wendy Deshais
My Review of Paragon Acura:
I had a pleasant experience at Paragon Acura. My plan that day was to go to a few dealerships in the area, decide on a car and maybe sign papers for a delivery date. Needless to say I drove out of Paragon Acura in my new TSX. After going over everything at Acura I went to another carmaker's dealership in the area. I test drove three cars and found the Acura much more upscale and refined, but lacking a little in the raw power delivery. The customer service and level of included amenities are what sold me on the Acura. That, and after haggling and the free initial month payment, made my decision an easy one. I went back to Acura, and after we settled on a price, I was told my car was already on a truck on i ts way over from the warehouse. I saw it pull up 10 minutes later. The only problem was now I was going to be late to an appointment, but I decided getting the car then was best. It took a few hours for them to unwrap, clean, wash, and set up the car for us. Not unheard of I guess when the car is just out of the warehouse off the boat. I received a follow up call and two postcards from the dealership. As well as one from Acura directly. I guess this is a good thing. All in all, I am a a very satisfied customer. I never thought I could just walk in and get a car, insurance, and plates all in a matter of hours. Great job!
FYI: One last tidbit, I had gone to Acura in Brooklyn about 3 months earlier and they didn't even have a car I could test drive. Weird. It was Sunday, but that shouldn't matter right? Anyway, I went to Paragon Acura on Saturday July 3rd and made an appointment to avoid any of these issues, but I don't think I even needed to. It is an extremely professional business.
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