Paragon Acura 5-Star Rating on Dealer Rate

BarbB
7/30/2010 2:11:21 PM
I recommend this dealer: Yes

Employee(s) Dealt With: John Carey, Wendy Deshais, Jaime Wong

My Review of Paragon Acura:
This is by the far the BEST experience I have ever had at a car dealer. "Paragon" is the perfect name for this operation. I began on the website searching the pre-owned inventory. I found competitive pricing and a transparent description of the cars-including a direct link to the CarFax report. This of course brought me into the dealership, where I was given considerable time by the pre-owned manager, John Carey. John really took the time to make sure that I found the exact car that met my wishes and budget. Upon the prompt delivery of my vehicle, I met with Wendy Deshais, who is an Acura product expert. Wendy also spent a lot of time with me reviewing the many features of my new RDX. She helped me set up the electronic/digital features to my liking, and made sure that I was comfortable with the operation of the car before leaving the lot.
Acura is lucky to have Paragon on its team.

Paragon Acura 5-Star Rating on Dealer Rater

DC86
7/27/2010 9:39:17 AM
I recommend this dealer: Yes

Employee(s) Dealt With: Murat, Camilo

My Review of Paragon Acura:
If you are looking for a new or certified vehicle save yourself the hassel and go straight to paragon Acura certified center you'll get the best deal and be treated as a customer should. The sales manager Murat and salesman Camilo took very good care of me and I was fully satisfied from the moment I signed the buyers order to when I drove off the lot. Dealer is highly recommended......

Paragon Acura 5-Star Rating on Dealer Rater

Joan Margarella-Dimech
7/26/2010 4:49:06 PM

I recommend this dealer: Yes

Employee(s) Dealt With: Melvyn Salcedo and Wendy Deshals

My Review of Paragon Acura:
My husband and I went to look at the dealerships on Northern Blvd. as we wanted to buy a new car. I previously owned a new Acura and I was very pleased with it. We enitially stopped by Honda and since Acura was across the street, we decided to check out the Acura. We didn't need to go any further. Our salesman, Melvyn Salcedo was extremely courteous, knowledgeable and professional. He went out of his way to make sure all our questions, concerns and needs were met. The Delivery Manager, Wendy Deshals, took as much time as we needed to go over and explain all the details of the "tech" package. After we left the showroom with our car, we received a separate phone call from both Wendy and Melvyn the following week to make sure everything was still alright and if we had any further questions. They assured my husband and I that they are available anytime should the need present itself. It was a very reassuring feeling. We trust Paragon Acura and we would highly recommend them to anyone looking to purchase a luxury car. The experience was very pleasant and smooth.

Paragon Acura 5-Star Rating on Dealer Rater

detailz0
7/26/2010 9:11:22 AM

I recommend this dealer: Yes

Employee(s) Dealt With: Adnan, Wendy Deshais

My Review of Paragon Acura:
I had a pleasant experience at Paragon Acura. My plan that day was to go to a few dealerships in the area, decide on a car and maybe sign papers for a delivery date. Needless to say I drove out of Paragon Acura in my new TSX. After going over everything at Acura I went to another carmaker's dealership in the area. I test drove three cars and found the Acura much more upscale and refined, but lacking a little in the raw power delivery. The customer service and level of included amenities are what sold me on the Acura. That, and after haggling and the free initial month payment, made my decision an easy one. I went back to Acura, and after we settled on a price, I was told my car was already on a truck on i ts way over from the warehouse. I saw it pull up 10 minutes later. The only problem was now I was going to be late to an appointment, but I decided getting the car then was best. It took a few hours for them to unwrap, clean, wash, and set up the car for us. Not unheard of I guess when the car is just out of the warehouse off the boat. I received a follow up call and two postcards from the dealership. As well as one from Acura directly. I guess this is a good thing. All in all, I am a a very satisfied customer. I never thought I could just walk in and get a car, insurance, and plates all in a matter of hours. Great job!

FYI: One last tidbit, I had gone to Acura in Brooklyn about 3 months earlier and they didn't even have a car I could test drive. Weird. It was Sunday, but that shouldn't matter right? Anyway, I went to Paragon Acura on Saturday July 3rd and made an appointment to avoid any of these issues, but I don't think I even needed to. It is an extremely professional business.

Paragon Acura 5-Star Rating on Dealer Rater

weichen718
7/24/2010 10:48:53 AM
I recommend this dealer: Yes

Employee(s) Dealt With: Peter Pazmino

My Review of Paragon Acura:
Peter Pazmino on 48th Street and Northern Blvd is everything you can ask for when it comes to a car salesman. He was very honest, tentative to questions, and very fair in pricing. I worked with him for over 6 weeks and he was very patiently in finding me a car I wanted for a fair price. If you go to Paragon Acura ask for Peter and he will definitely take care of you.

One thing that was weird was that the finance manager Jean said that we had to purchase something like a lojack or extended warranty in order to qualify for special financing. That is not TRUE!!!!!!!!! Please do your research like I did to know what the requirement to receive special financing.

Paragon Acura 5-Star Rating from Dealer Rater

evnguyen
7/23/2010 3:23:39 PM
I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Paragon Acura:
I recently purchase a 2007 Acura MDX from Paragon Acura. The service was OUTSTANDING. Wendy Deshals was wonderful! She was funny and knowledgeable about the car. She explain everything we needed to know about the car. Joe Rosa, our sales guy, was excellent! He went above and beyond for us. There were issue with the Mass registration but Joe did everything he could to get it done on time. Joe even came to work on his day off to make sure everything was okay when we went to pick up the car.

Thank you so much!
Ethan (Boston Mass)

Paragon Acura Seeks Receptionist

Receptionist Needed at Paragon Acura
Our receptionist would be greeting all customers that
come into showroom, managing a multiple line switchboard and data entry.
Available:
Vacation pay
401k

Contact Angela Ortiz at 718-507-5000 ext. 265 for more information.

Paragon Acura Cash for Clunkers

Paragon Acura, a participating is bringing back "Cash for Clunkers".

Paragon Acura 5-Star Rating from Dealer Rater

kkowalska
7/19/2010 8:22:24 PM

I recommend this dealer: Yes

Employee(s) Dealt With: Melvin Salcedo

My Review of Paragon Acura:
I have really enjoyed the service. It was my fourth car that I purchased and Melvin Salcedo was the best sales representative I have ever dealt with. He was very friendly, knowledgable and professional in every possible way. I am looking forward to getting my next car from him. Thank you for unforgettable buying experience.

Laura Smith of 77WABC Radio Interview with Brian Benstock

Laura is talking with Brian Benstock of Paragon Auto Group, the number one Honda dealer in the country, giving you tips on car buying and how the auto industry affects your pocket!

77WABC Radio

Paragon Acura 5-star rating on Dealer Rater

albangp
7/16/2010 12:06:51 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Alberto Escobar, Jose Luis Arias, Gary Lin, Wendy Deshals

My Review of Paragon Acura:
Last month my wife and I upgraded our car from a Honda Civic to an Acura TSX. I have to say that my experience with Paragon Acura was as rewarding as the first time I purchased my Honda Civic from Paragon Honda, three years ago. After visiting many other dealerships located in Northern Boulevard, Queens. I believe this is the best dealership in the area.
From the beginning I was welcomed by sales professionals Alberto Escobar and Jose Luis Arias, they help us trough out the whole process of choosing the right car for our needs and answer all our questions promptly, their expertise in the car market was noticeable. When it was time to close the deal, business manager Gary Lyn, was very helpful by helping us finance our car with the lowest APR in the market.
Once we got the technologically advanced Acura, Wendy Deshals was there to help, she was very knowledgeable and professional and taught me how to use every single feature in the car from the power windows to the satellite radio, to the blutooth.

The biggest asset that Paragon Honda and Paragon Acura has, its the professionalism, and courtesy of its employees.

A. Alban

Paragon Acura 5-Star Rating from Dealer Rater

Sammieb
7/13/2010 5:04:35 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Maurice Martin, Wendy Deshals

My Review of Paragon Acura:
Maurice Martin and Wendy Deshais were very friendly and answered all of my questions about the car I leased. Wendy sat with me in the car and showed me all of the features, which were alot different than my old Acura, since there were many new featues in general, and I was moving from a navigation system to a car without navigation. I contacted Maurine with questions several times after I took the car home, and answer my questions and answered them promptly.

Paragon Acura 5-Star Rating from Dealer Rater

prd28
7/11/2010 9:42:33 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Mike Timpone (service manager), Kevin Cunningham (service advisor)

My Review of Paragon Acura:
I purchased a new 2010 TL AWD Tech, upon delivery I noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bumper. The car went to the body shop to be repaired. when it came back it had a ding on the front grill. I was very upset. I spoke to kevin and mike about the problem and mike asked if I liked the chrome sport grill they make for the TL, I said of course. Mike told me not to worry and they will replace my grill with the sport 1. I was so happy that he made a worse scenario into 1 that I was happy that happened. Mike and kevin are the greatest at paragon. I HIGHLY RECOMMEND bringing your Acura to Paragon for service and see kevin to write up you car and if there are any problems to talk to mike which is the service manager.

Thanks Guys, See you soon.....

Paragon Acura 5-Star Rating from Dealer Rater

eduardoherrera
7/10/2010 12:22:45 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Melvin Salsedo and Wendy Deshals

My Review of Paragon Acura:
Every body That I met in Paragon Acura gave us good treatment, I have a very nice experience with Melvin Salsedo y Wendy Deshals, before and after the purchase, I steel talk to them when I need some information and they take the time to answer my questions,

Warm Regards,
Eduardo Herrera

Paragon Acura 5-Star Rating from Dealer Rater

beerhunter
7/9/2010 4:44:13 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Wendy Deshais and Sam Yip

My Review of Paragon Acura:
I picked up a new 2010 TL for a friend of mine because she was out of the country. Sam as very helpful in the sales process and introduced me to Wendy for the delivery. I have never driven an Acura or Honda so I am not familiar with the car at all. Wendy was friendly, concise, and thorough in explaining how each feature worked. In fact, I left there excited about driving this car , which was not mine! Well, I just may consider Wendy's suggestion of switching from my BMWs to an MDX. I will just have to run down for a test drive one of these weekends.

5-Star Rating from Dealer Rater

willwong1012
7/1/2010 4:16:45 PM
I recommend this dealer: Yes

Employee(s) Dealt With: James Chan ( service advisor )

My Review of Paragon Acura:
finally my car got fixed on water leaking and clean the interior headliners and the replacement for the low & high horn for me. And the service adviser james chan (JESSE) is the best and experience on this job. He took care with me nice and followed up everything over the phone when my car still in the shop. He ran all the paperwork fast and smooth with the loaner car. he made me feel totally different experience on last few visits. and also i need to thanks him(JESSE) , mike (manager) and angela(internet sales manager) for helped all the problem i had .

** if you go for car service at paragon acura, please check it out with JESSE . the best service adviser in the field.